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Terms of Service


1. Introduction These Terms of Service apply to all products and services offered by Neyava. By purchasing any product or service, you agree to these terms.

2. Service Description Each product includes specific features and benefits as detailed on the product page. Please review the product description for details.

3. Pricing All prices are listed exclusive of VAT. The total cost will be calculated at checkout.

4. Deposit and Payment

  • A deposit may be required to secure your purchase. Details will be specified on the product page.
  • The remaining balance is due as specified on the product page.

5. Right to Refuse Service Neyava reserves the right to reject any purchase at its discretion. In such cases, any deposit paid will be fully refunded.

6. Refund and Cancellation Policy

  • If Neyava decides to reject the buyer’s request, any deposit will be refunded within 14 business days.
  • Refunds will be processed to the original payment method used at purchase.
  • Buyers reserve the right to cancel and receive a full refund of the deposit prior to the commencement of the service.
  • Once the service process has started, cancellations are not permitted, and the full fee remains payable.

7. Confidentiality All information shared during the provision of services will be kept confidential and used solely for the purpose of delivering the product or service.

8. Limitation of Liability Neyava shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products and services.

9. Governing Law These Terms of Service are governed by the laws of the United Kingdom.

10. Contact Information For any questions or concerns regarding these terms, please contact us at