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Cookie Policy

BACKGROUND:

This website https://www.neyava.com (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the ACCEPT button on Our Cookie pop-up. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

 

  1. Definitions and Interpretation

    • In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Neyava Ltd, a limited company registered in England under company number 09284361, whose registered address is Devonshire House, 582 Honeypot Lane, Stanmore, Middlesex, HA7 1JS, United Kingdom.

  1. Information About Us

    • Our Site is owned and operated by Neyava Ltd, a limited company registered in England under company number 09284361, whose registered address is Devonshire House, 582 Honeypot Lane, Stanmore, Middlesex, HA7 1JS, United Kingdom.
    • Our Data Protection Team can be contacted by email at [email protected], or by telephone on 0208 123 5600.

  1. How Does Our Site Use Cookies?

    • Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
    • By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on Our Site for analytical services. For more details, please refer to section 4 below.
    • All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
      • Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

  • Analytics Cookies

It is important for us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping us to improve Our Site and your experience of it.

  • Functionality Cookies

Functionality Cookies enable us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

  • Targeting Cookies

It is important for us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.

  • Third Party Cookies

Third party Cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to us (these Cookies will work in the same way as analytics Cookies described above).

  • Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

  • Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

  • For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy https://www.neyava.com/privacy-policy.
  • For more specific details of the Cookies that We use, please refer to the table below.

  1. What Cookies Does Our Site Use?

    • The following first party Cookies may be placed on your computer or device:
Name of Cookie Purpose & Type
__cfduid Cookie assoiated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification inform
CookieConsent Stores the user’s cookie consent state for the current domain.
wc_cart_hash_# Used by woocommerce for carts.
wc_fragments_# Used by woocommerce for user management.
tk_or Essential for the proper functioning of the content management system WordPress.
tk_r3d Essential for the proper functioning of the content management system WordPress.
tk_qs Essential for the proper functioning of the content management system WordPress.
tk_tc Essential for the proper functioning of the content management system WordPress.
tk_lr Essential for the proper functioning of the content management system WordPress.
tk_ai Essential for the proper functioning of the content management system WordPress.
  • The following third party Cookies may be placed on your computer or device:
Name of Cookie Purpose & Type Provider
APISID This cookie mostly collects data on the interests of users use of the site. Google
SSID This cookie mostly collects data on the interests of users use of the site. Google
PREF This cookie mostly collects data on the interests of users use of the site. Google
SID This cookie mostly collects data on the interests of users use of the site. Google
SAPISID This cookie mostly collects data on the interests of users use of the site. Google
HSID This cookie mostly collects data on the interests of users use of the site. Google
  • Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
  • The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
  • The analytics service(s) used by Our Site use(s) the following analytics Cookies:
Name of Cookie Purpose & Type Provider
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Google Analytics
_gat Used by Google Analytics to throttle request rate. Google Analytics
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Google Analytics
collect Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. Google Analytics

  1. Consent and Control

  1. Changes to this Cookie Policy

    • We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
    • In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

  1. Further Information

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T: +44 208 123 5600
E: [email protected]

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